V-CONNECT

EXCLUSIVE VIDEO CONTENT

An added benefit of our partnership with this years WBF event, we get to provide our Victory Offices community with exclusive video content from the industry leaders featured in the 2021 WOBI line-up.

Here are just a couple of videos to help continue to grow your business and professional development. 

More videos are available here for you to watch and we will add more each month in the lead up to the WBF event in November!

TAL BEN SHAHAR

What constitutes extraordinary leaders

GARY HAMEL

New Management Paradigms

RACHEL BOTSMAN

New model of leadership

WOBI: MARCUS BUCKINGHAM

The exclusive digital masterclass
with Marcus Buckingham

Don’t miss this unique opportunity to learn directly from Marcus Buckingham and discover the keys for developing teams strengths!

What you will learn?

  • How to build committed, efficient and productive teams
  • Keys for developing team strengths
  • How to communicate and motivate effectively
  • Evaluating team performance by focusing on each person's development
  • How to improve your impact as a team leader

Who is this for?

  • Individuals looking to create disruptive change
  • Marketers wanting to reframe how to present their products or services
  • Leaders looking to develop more courageous and creative teams and organisations
  • Managers who want to sharpen their thinking and add more frameworks to their toolbox

UPCOMING EVENTS

Be sure to stay up to date with all of our upcoming events online.

We look forward to seeing you at one or more events from this exciting list!

November 2022
09 November 2022
Wellbeing Wednesdays with Paige Tan

Wellbeing Wednesdays with Paige Tan

During the month of October, Victory Offices welcomes you to our Wellness Wednesday sessions. In our fast-paced life, we all ...

12:30 PM - 1:30 PM
Tower 1, Ground Level, 1341 Dandenong Rd Chadstone, VIC 3148
View Details
10 November 2022
MBN Monthly Catch-up

MBN Monthly Catch-up: “Author = Authority”

About this event Welcome to the MBN November Monthly Catch-up! This is your chance for members and friends ...

5:00 PM
416 Collins Street, Melbourne VIC 3000
View Details
24 November 2022

Meet The Panel: Positive Leadership and Optimism

Victory Offices invites you to a session that will bring together three inspiring leaders to share ...

5:00 PM - 7:00 PM
416 Collins Street, Melbourne VIC 3000
View Details
No event found!

DEVELOPING COLLABORATION

This is Kelvin from the Men’s Legal Service and Terry from Counselling Solutions ACT.

They met in the breakroom and started chatting about what they do. Through a simple cup of tea, they found out that they could collaborate to help each other’s business.

With Kelvin working as a Private Barrister within the Family Law sector and specifically looking after fathers needing cost-effective legal assistance, it was a match made in heaven that Terry was just down the hall and works as a counsellor for children, teens, adults and seniors specialising in anger management, anxiety, and depression.

"It’s great that our clients can come and do everything they need in the one location."

Terry

"I know the Men's Legal Service will continue to keep the relationship with Terry."

Kelvin

We are so happy to see our community coming together and innovating together!

A DAY IN THE LIFE OF...

Our team members have been getting creative and the fabulous Christine has penned our first in a new series of blogs – “A day in the life of…”
 
This first blog provides some insight in to our Virtual Assistant solution which a lot of our members utilise to expand their business presence across Australia.
 
Interested in growing the footprint of your company? Talk to our team today in person, via email or phone to see how this simple solution, can help support your business growth in other states across the country!

A DAY IN THE LIFE OF A VICTORY PHONE AND VIRTUAL ASSISTANT


Having one less thing to worry about is probably 90% of why your day turns out well.

Victory Phone and Virtual Assistants help businesses by doing exactly that – giving them more time and one less thing to worry about!

When the lines of communication are open between your clients and customers, it can become a powerful tool to solving business problems and to leading your business on the path to success.

Here are 4 benefits of having a Victory Phone and Virtual Assistant:

  1. Behind the Scenes

Having a Victory Phone and Virtual Assistant is like an actor without the ‘lights, camera, action’. We have a script that we follow and play the part as a member of your business. Representing your company, your brand, and greeting your customers how you wish. We can forward the call on to you directly, or take a message and email the details through, so you can continue with your day, all the while knowing your calls are in the hands of award-winning customer service representatives.

  1. Adaptation vs 6-Star Service

Whether you receive one, two, or even fifty calls per day, each call is handled professionally by a friendly team member.

The calls are handled and managed in a certain way even if a number of these phone calls are for the exact and same enquiry or reason. This “certain way” that calls are approached by is used because despite the call reasons being similar, it is the personalities and people that we come across by that are unique. Adapting to each caller’s personality is what builds rapport during the call and provides a service where each client or customer that calls through, to and for your business will enjoy and be satisfied with.

  1. Thinking Outside The Box

Improvisation and authenticity are just some aspects that are demonstrated from a Victory Phone and Virtual Assistant.

Reasons for needing to think outside the box is due to the rare questions that are asked about one’s business such as how they manage key aspects or even how they go about certain procedures.

A Victory Phone and Virtual Assistant will exceed this by going above and beyond such as doing basic product knowledge for businesses they encounter.

  1. The Little Things

New enquiries come through daily for all businesses regarding the different services and products they offer. When these new or potential clients call through, the first impression of your business is in the hands of a Victory Phone and Virtual Assistant. You can rest easy and feel confident that your business is being represented professionally and the customer is warmly greeted and looked after. It’s time to stop playing phone tag and forgetting to call people back, trust in a Victory Phone and Virtual Assistant and you won’t look back. It is the little things that will always count in each thriving business.

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