Every interaction shapes your customer experience, so you need to be confident prospects and customers understand why your business stands out from the rest.

In this presentation, Kelly Gurr will explore:

• The role culture plays in your customer experience
• Determining marketing tactics to achieve your business goals
• Some tools and templates that may help you put these concepts into practice within your own business

Come to this webinar and get started on your 2021 plan. You’ll get a clear understanding of how to attract attention and communicate with clarity.

Webinar schedule:

• 5-minute introduction on the speaker and topic
• A 40-45-minute interview and presentation from Kelly Gurr
• 5-minutes of questions from the attendees

About Kelly Gurr

Sometimes you meet people who are phenomenal at getting things done. They make things happen. I’m Kelly and I’m one of those people – a ‘can do’ person! Turning strategy into reality, ideas into action is what I do.

With a dynamic international career in technology, law, accounting, finance, manufacturing, and property, I have broad experience in all aspects of marketing. Adept in fast-paced, agile environments, I get results through relationships and collaboration.

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